Can I return a faulty vape?
In line with the Consumer Rights Act, you have the right to receive a full refund or exchange for products which are of unsatisfactory quality, unfit for purpose or not as described, within a 30-day period of receiving the item.
How do I get my money back from vape com?
Returns and Refunds. We will accept a return, within thirty (30) days of purchase, provided the item(s) are in the same condition as when they left our warehouse and are unused, unopened, and in their original packaging (this policy does not apply to any items designated non-returnable on our website).
Do SMOK Vapes have warranty?
SMOK offers a quality guarantee period of SIX months from date of purchase ('Warranty Period'). Atomizers, tanks, drip tips, pod and e-liquid are not covered under warranty.
How do I make a warranty claim with SMOK?
Please submit a warranty claim online:https://www.smoktech.com/support....SMOK customer servicefill in and print out RMA form in attached link https://res.smoktech.com/files/ade826e3/RMA.docx.receipt or purchase proof.product sleeve, which has label with verification code on it (As below picture)defective mod.
How do I cancel an order on vaping?
You have the option to cancel your order at any time before we have sent your order confirmation e-mail by emailing our Customer Service Department at [email protected].
Does element vape do refunds?
Standard Returns We gladly accepts returns of new, unopened items purchased on our website for a refund or store credit within 30 days of delivery. Returns that do not meet our policy will not be accepted and will be sent back to the original address of the order.
Can you return a SMOK vape?
We gladly accepts returns of new, unopened items purchased on our website for a refund or store credit within 30 days of delivery.
How do I contact SMOK?
If you want to consult SMOK products' introduction, online order status or product shipment, please kindly contact [email protected] you want to cooperate with SMOK to be a distributor, warmly welcome to contact [email protected] items...
Is there a SMOK Novo 3?
The Novo 3 from SMOK is the latest edition in the wildly popular Novo range, succeeding the original Novo and Novo 2 and Novo X kits. In form, it matches both the Novo and Novo 2 for size, so no bigger, and the standard 2ml pod capacity is the same.
Does SMOK Novo have warranty?
Dear SMOK Customer, Every SMOK vape is with a 6-month warranty since purchase date, when you try to open an after-sale claim the picture of receipt + serial label are needed.
How much is a SMOK Nord?
Smok Nord | Vape Kit and Pod System | $28.99 | eJuice Deals. WARNING: This product contains nicotine.
How do I register my SMOK vape?
How to register on SMOK website? Please firstly click "Sign Up" and then fill missing information accordingly. If you already have an account please select "Sign In". The user name should NOT including signs or numbers, user name with all lowercase letters will work at the very first time.