Once an order has been processed for shipment, the order is no longer able to be canceled/refunded. If you would like to return the item (s), please contact us once you have received your package at [email protected]. We will then be able to assist you in the returns procedure.
How do I cancel my element order?
We are unable to modify or cancel an order once it has been placed. You are welcome to return items you no longer wish to keep once they have been received.
How do I cancel an order on vaping?
You have the option to cancel your order at any time before we have sent your order confirmation e-mail by emailing our Customer Service Department at [email protected].
Does element vape do refunds?
Standard Returns We gladly accepts returns of new, unopened items purchased on our website for a refund or store credit within 30 days of delivery. Returns that do not meet our policy will not be accepted and will be sent back to the original address of the order.
Can you cancel an online order?
You can cancel an online order in writing, by fax or by email, and a cancellation form should also be made available although it's sensible to stick with the process the retailer has set up - if it's reasonable. The retailer shouldn't make cancelling an online order unnecessarily difficult.
Can I cancel an order before it is delivered?
Time is of the essence If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements. Alternatively, you could continue with the order but for a lower price.
How long does it take for element vape to ship?
Orders will be shipped within 72 hours of placement, with most orders shipping within 24 hours out of our facility.
Why is my element vape order taking so long?
Note: Most orders can take up to 5 business days for Tracking Status to scan and update. Orders will be shipped within 72 hours of placement, with most orders shipping within 24 hours out of our facility.
Can I return a vape if I don't like it?
Because a large percentage of vaping products are consumable/cannot be officially refurbished, their manufacturers do not accept returns.
Who does element vape ship with?
Element Vape, one of the world's largest online Vape retailers, has partnered with PUDO Inc., the largest carrier-neutral parcel pick-up and drop-off counter network in North America.
Can you cancel an online order if it hasn't shipped?
Some websites like Amazon have a cancellation procedure where you should be able to cancel for free if your order hasn't shipped yet. However, other websites like eBay might not allow cancellations on some purchases. Look for the seller's cancellation policy on their website or search for it online.
How do I cancel a credit card purchase?
If you know that a credit card transaction is legitimate, but you want to cancel it because you changed your mind or made the purchase by mistake (or any other reason), take your request directly to the merchant the transaction is with.
Can an order be canceled after its shipped?
Orders that have already been shipped cannot be canceled. If a cancellation request is submitted at this point, the seller should contact the buyer and inform him that the item has already been shipped. The buyer has the option to return the item for a refund.
Can you return a bottle cap if it is broken?
For sanitary and safety purposes, the following items are NON RETURNABLE if opened or used: For product with special product seals, such as E-Liquid bottle cap or hardware packaging with tamper-proof stickers, it cannot be return once the seal is broken.
Can you refund a debit card with element vape?
Refund may be issued back to the original payment (Credit card, debit card, etc) or as store credit in the form of reward points. Element Vape is not responsible for refunds to a Prepaid Card or a cancelled credit card in the event the cardholder no longer has possession of.
Is atomizer warranty covered?
Furthermore, consequential and incidental damages are not covered under this warranty. Atomizers such as Tanks, RDA, and replacement parts (coils and pods) may not be covered as the original manufacturer does not provide warranty coverage on these types of item.
How long do you have to return an element vape?
Here at Element Vape, customer satisfaction is absolutely important to us. If the item you have purchased from us is defective when you receive it, you have 30 days to return it to us from the date it was shipped to you. For safety and sanitary reasons, we will not accept the return of the following items: RBA, RDA, cartomizers, atomizers, drip tips, e-liquid, and batteries. If you have any further questions regarding this policy, do not hesitate to contact us through our “Contact Us” page.
Is elementvape liable for battery damage?
We at Elementvape.com are not liable for any damages that result from products such as chargers, atomizers, mechanical mods, batteries, or any other electronics that are used in conjunction with these products. Furthermore, consequential and incidental damages are not covered under this warranty.
Is element vape responsible for taxes?
Furthermore, all duties, taxes, and VAT fees are not covered and customers are responsible for these payments. Element Vape is not responsible for any packages that are siezed or stop by the authorities, or any fees that are required for international duties.
Can you leave a battery charger unattended?
Never leave any batteries or chargers unattended while in use. Always charge batteries on fire-proof surface and prevent charging on wood or carpet surface. ElementVape.com is not responsible for any damage of any modification to the batteries or charges in any shape or form.
Can you terminate Elementsvape?
When accessing this site or completing registration or shopping access, you are application to all of these terms and conditions. Elementvape.com may terminate these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Does elementvape have a warranty?
For lithium batteries, we cannot control the way they will be used, charged, discharged or stored after purchase, Elementvape.com offers no warranty to lithium battery/batteries or any type of rechargeable batteries, separate or contained within the device, other than the battery working correctly upon first charge.
