When you log in to your account in vapesourcing.com, you can find My orders in the left hand, and find the status of order in the right hand and then choose your order number to click View Oder. If you want to revise your items in your order after payment, please contact us by [email protected]
Full Answer
How do I track my order once it has been picked up?
Once your order has been picked up, you will receive an email or text message from the courier containing your tracking information. You can check the status of your order by logging into your 180Smoke.ca account or visiting our order status page.
What are the shipping options for smoke products?
Limited shipping options may be available in some areas. We may restrict shipping to certain addresses such as 180 Smoke retail locations, warehouses and freight forwarding companies. P.O. box orders can only be serviced through Canada Post by selecting Canada Post as your shipping option at checkout.
How do I check the status of my 180smoke order?
You can check the status of your order by logging into your 180Smoke.ca account or visiting our order status page. Orders labelled as “Left the Warehouse” have been processed by our warehouse and scheduled for delivery.
Age of Majority
We comply with all applicable laws regarding the sale and distribution of tobacco, nicotine and/or related products. We can only service customers over the age of majority in their respective jurisdictions. Orders found to be returned due to an underage purchase will be subject to a penalty in the form of a 50% refund.
Order Processing
After your order has been placed, you will be notified with an order confirmation email. Your order will be processed in our warehouse within 72 hours, subject to peak holiday periods. Once your order has been picked up, you will receive an email or text message from the courier containing your tracking information.
Order Tracking
You can check the status of your order by logging into your 180Smoke.ca account or visiting our order status page. Orders labelled as “Left the Warehouse” have been processed by our warehouse and scheduled for delivery. Your tracking number will indicate the delivery status of your order after it is picked up from our warehouse.
Shipping Options and Serviceable Areas
We offer various shipping options at checkout, please select the option that best services your needs. We currently ship to all Canadian post codes. Limited shipping options may be available in some areas. We may restrict shipping to certain addresses such as 180 Smoke retail locations, warehouses and freight forwarding companies.
Discreet Shipping
All packages will be shipped under 2360149 Ontario Inc. and in plain packaging to protect your privacy.
Cancellations
Although we try our best to accommodate changes, orders cannot be cancelled once the status has been updated as “Left the warehouse”. By placing an order with us, you acknowledge that the items order, and delivery information is accurate.
Exemptions to Guaranteed Delivery Times
Courier services we ship with cannot guarantee delivery times in the event of outside factors beyond their control and for which they cannot be held responsible. These include, but are not limited to: National Holidays, Inclimate Weather Conditions and Natural Hazards (ie: Floods, Wildfires, Hurricanes, etc).
