In order to be eligible for service under warranty, you must initiate a returns process by contacting us at returns@elementvape.com or use the Contact Form within 30 days of original delivery. We do require the defective item to be shipped back to our facility prior to the issuance of a refund or store credit.
Can you return vape devices?
Because a large percentage of vaping products are consumable/cannot be officially refurbished, their manufacturers do not accept returns. So vape store policies have to reflect this as well. As such, the following products are final sale: E-juice.
Can you return vape pods?
Opened or used E-liquid or pods are non-refundable and are not to be returned for hygiene reasons.
Can I return vape coils?
Atomizers, coils, tanks, RBA's and disposables are non-refundable.
Can you return a bottle of vape juice?
If for any reason you are not completely satisfied with your NicVape product within 60 days, please, contact our Customer Care Team to receive Return Authorization approval. We can be reached by phone Monday through Friday, 8:00 am - 4:30 pm EST at 864-764-1801 or through email at customerservice@nicvape.com.
Can you exchange vape juice?
Received Incorrect Product: In the event that you have received the wrong products from which you ordered, VapeJuice.com will offer a full refund on the products that were incorrect. An exchange or return of the products will not be offered because of regulations of the PACT-ACT.
Can I return defective JUUL?
Refunds are available for new and unused devices within 14 days of delivery from JUUL.com. If the tamper-proof seal is broken, a refund cannot be honored.
Do Vapes have a warranty?
A: Yes! We have a no hassle lifetime warranty and upgrade service on the vaporizer. All customers get the first year free, but if they fill our quick registration online, they get a 2nd year free repair. After that, we charge a flat fee plus extra shipping cost if delivered outside the continental USA.
How do I contact my vape element?
You may contact us through email at customerservice@elementvape.com or write to us at Element Vape, 300 W. Valley Blvd, Unit 23, Alhambra CA 91803 or via Contact Us Form available at our website.
How do I cancel my element vape order?
Once an order has been processed for shipment, the order is no longer able to be canceled/refunded.
What can you do with leftover vape juice?
There are a couple of different ways to handle saving e-liquid when your coil can't handle finishing a tank. You can save it in the original bottle, mix it up into a cocktail, or just put it aside until you're ready to start a new tank.
What can you do with unwanted e juice?
E-cigarette and e-liquid waste should not be thrown in the regular trash or flushed down a sink. Instead, these items should be taken safely to a hazardous waste facility.
How do you use leftover vape juice?
5 Ways To Use The Last Drop Out Of Your THC CartridgeHeat And Spill. Before you can use the last drop out of your THC cartridge you'll have to get it out. ... Twax A Joint. Another one of the ways to use the last drop out of your THC cartridge is to twax a joint or blunt with it. ... Dab It. ... Pour Into A Drink. ... Toss It In A Bowl.
How long do you have to return an element vape?
Here at Element Vape, customer satisfaction is absolutely important to us. If the item you have purchased from us is defective when you receive it, you have 30 days to return it to us from the date it was shipped to you. For safety and sanitary reasons, we will not accept the return of the following items: RBA, RDA, cartomizers, atomizers, drip tips, e-liquid, and batteries. If you have any further questions regarding this policy, do not hesitate to contact us through our “Contact Us” page.
What is excise tax added to the price of all items?
Where applicable, state and local excise tax will be added to the price of all items, as required by law. The amount of tax charged is based on the tax laws in effect in the jurisdiction to which the ordered product will be shipped.
Is element vape responsible for taxes?
Furthermore, all duties, taxes, and VAT fees are not covered and customers are responsible for these payments. Element Vape is not responsible for any packages that are siezed or stop by the authorities, or any fees that are required for international duties.
Can you terminate Elementsvape?
When accessing this site or completing registration or shopping access, you are application to all of these terms and conditions. Elementvape.com may terminate these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Is elementvape liable for battery damage?
We at Elementvape.com are not liable for any damages that result from products such as chargers, atomizers, mechanical mods, batteries, or any other electronics that are used in conjunction with these products. Furthermore, consequential and incidental damages are not covered under this warranty.
Does elementvape have a warranty?
For lithium batteries, we cannot control the way they will be used, charged, discharged or stored after purchase, Elementvape.com offers no warranty to lithium battery/batteries or any type of rechargeable batteries, separate or contained within the device, other than the battery working correctly upon first charge.
Which states can't ship vapes?
States - New York, New Jersey, Massachusetts, Rhode island. Cities - Chicago. Note: For the State of Maryland, we are unable to ship any Disposable Vapes to customers located within the state due to local regulation that was put in place.
Can you put batteries in a bag?
Never place batteries in pockets, bags, etc, this can cause your battery to short circuit if they come in contact with metal objects and may cause the battery to explode. When using external batteries, it is recommended to use an external charger to charge the batteries.
Is element vape a duty?
Additionally, Element Vape is not responsible for any packages that are seized or stopped by the authorities, or any fees that are required for international duties.
Is atomizer warranty covered?
Additionally, minor scratches, cosmetic issues, and discoloration are considered normal wear and tear and are not covered by warranty. Atomizers such as Tanks, RDA, and replacement parts (coils and pods) may not be covered as the original manufacturer does not provide warranty coverage on these types of items.
