Once an order has been processed for shipment, the order is no longer able to be canceled/refunded. If you would like to return the item (s), please contact us once you have received your package at [email protected]. We will then be able to assist you in the returns procedure.
How do I cancel a vaping order?
You have the option to cancel your order at any time before we have sent your order confirmation e-mail by emailing our Customer Service Department at [email protected].
How do I cancel my element order?
We are unable to modify or cancel an order once it has been placed. You are welcome to return items you no longer wish to keep once they have been received.Mar 24, 2022
Does element vape do refunds?
We gladly accepts returns of new, unopened items purchased on our website for a refund or store credit within 30 days of delivery. Returns that do not meet our policy will not be accepted and will be sent back to the original address of the order.
Is element vape a legit site?
ElementVape is my go to vape supply source. Devices, juice, parts or accessories - they have it. They ship fast & accurate. I've had but 1 issue & it was resolved quickly.
How do I cancel an order on Element 14?
Contact our Customer Service Team on 1800 88 6223 (toll free), 9:00am - 6:00pm, Monday - Friday. Email our Customer Service Team: [email protected].
How long does it take for element vape to ship?
Orders will be shipped within 72 hours of placement, with most orders shipping within 24 hours out of our facility.
Does element vape require age verification?
Element Vape is committed to youth prevention, implementing a secured, industry-leading age verification system powered by Veratad to verify every order placed on our website. Our team continually work hard to strengthen the age verification process and improve our checkout procedure to restrict underage purchases.
Does element vape have discreet shipping?
In accordance with new regulations set in place due to the PACT Act, we are required to label packages as containing tobacco regardless of the item(s) being purchased.Feb 26, 2020
What shipping company does element vape use?
PUDO Inc.Element Vape, one of the world's largest online Vape retailers, has partnered with PUDO Inc., the largest carrier-neutral parcel pick-up and drop-off counter network in North America.Dec 22, 2021
Does element vape require signature?
In accordance to congressional amendment to the PACT Act, all shipping deliveries on ElementVape.com will require Adult Signature service starting March 27, 2021. Adult Signature service fee will be automatically added to all vape orders.Feb 26, 2020
Does element vape ship on weekends?
Starting March 27, 2021 all packages will require Adult Signature (21+) upon delivery as mandated by Federal law and will include a $7 Carrier's Fee at checkout....Free Shipping Mail (10-20 business days in transit after it is processed)Order DayShipment DayExpected ShippingSaturdayMon - Wed10-17 business days6 more rows•Feb 26, 2020
How long do you have to return an element vape?
Here at Element Vape, customer satisfaction is absolutely important to us. If the item you have purchased from us is defective when you receive it, you have 30 days to return it to us from the date it was shipped to you. For safety and sanitary reasons, we will not accept the return of the following items: RBA, RDA, cartomizers, atomizers, drip tips, e-liquid, and batteries. If you have any further questions regarding this policy, do not hesitate to contact us through our “Contact Us” page.
How old do you have to be to use the e-mail?
If you are not at least 21 years of age within the United States, you are not authorized to use this website. By agreeing to the terms and conditions of use and continuing to use this website, you acknowledge that you are at least 21 years of age (at least 18 for international customers). The products listed are intended for adults ...
What is excise tax added to the price of all items?
Where applicable, state and local excise tax will be added to the price of all items, as required by law. The amount of tax charged is based on the tax laws in effect in the jurisdiction to which the ordered product will be shipped.
Is USPS reliable?
While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Element Vape and must be resolved by contacting USPS directly.
Can you terminate Elementsvape?
When accessing this site or completing registration or shopping access, you are application to all of these terms and conditions. Elementvape.com may terminate these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Can you leave a battery charger unattended?
Never leave any batteries or chargers unattended while in use. Always charge batteries on fire-proof surface and prevent charging on wood or carpet surface. ElementVape.com is not responsible for any damage of any modification to the batteries or charges in any shape or form.
Does lithium cause cancer?
Use them at your risk. These products contain a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.
How to avoid missed delivery?
To avoid missed deliveries, we recommend customers to follow Tracking information closely. If you already missed a delivery attempt, make sure to follow the instructions on the door tag, if applicable, or any tracking indicators to ensure your delivery is made on the next attempt.
How many times can a carrier deliver a package?
Carriers may attempt to deliver your package at your address or your business address up to 3 times. Before deliveries, some regional carriers may text you in advance. After the attempted deliveries, you may receive a note on your door to re-schedule another delivery attempt and more information on how to retrieve your package.
