Once an order has been processed for shipment, the order is no longer able to be canceled/refunded. If you would like to return the item (s), please contact us once you have received your package at [email protected]. We will then be able to assist you in the returns procedure.
Full Answer
How do you cancel a order from Element vape?
Once an order has been processed for shipment, the order is no longer able to be canceled/refunded.
Does element vape do refunds?
Standard Returns We gladly accepts returns of new, unopened items purchased on our website for a refund or store credit within 30 days of delivery. Returns that do not meet our policy will not be accepted and will be sent back to the original address of the order.
How long does it take for element vape to ship?
Orders will be shipped within 72 hours of placement, with most orders shipping within 24 hours out of our facility.
How do I contact my vape element?
You may contact us through email at [email protected] or write to us at Element Vape, 300 W. Valley Blvd, Unit 23, Alhambra CA 91803 or via Contact Us Form available at our website.
Why is my element vape order taking so long?
Note: Most orders can take up to 5 business days for Tracking Status to scan and update. Orders will be shipped within 72 hours of placement, with most orders shipping within 24 hours out of our facility.
Can I return a vape if I don't like it?
Because a large percentage of vaping products are consumable/cannot be officially refurbished, their manufacturers do not accept returns.
Does element vape verify age?
Element Vape is committed to youth prevention, implementing a secured, industry-leading age verification system powered by Veratad to verify every order placed on our website. Our team continually work hard to strengthen the age verification process and improve our checkout procedure to restrict underage purchases.
Who does element vape ship with?
Element Vape, one of the world's largest online Vape retailers, has partnered with PUDO Inc., the largest carrier-neutral parcel pick-up and drop-off counter network in North America.
How can you tell if someone Vapes?
Other SignsFinding Unusual Online Purchases or Packages.Finding Unusual or Unfamiliar Items. ... Finding Organic Cotton Balls and Metallic Wires.Finding Discarded Pods.Finding Discarded Atomizers. ... Finding Pens and USB Drives that Don't Look Normal. ... Noticing an Unexplained Sweet Scent. ... Noticing White Clouds.More items...•
Does element vape have discreet shipping?
In accordance with new regulations set in place due to the PACT Act, we are required to label packages as containing tobacco regardless of the item(s) being purchased.
Is element vape in the USA?
HISTORY. Established in 2013, Element Vape is a progressive retail establishment in the electronic cigarette industry based out of California.
What Ohm is best for NIC salts?
1.0ohmTHE BEST KIND OF VAPE KITS TO USE WITH NIC SALTS: Things like pod kits and vape pens are perfect, just make sure you're using something with a coil that's at least 1.0ohm in resistance.
Can you return a bottle cap if it is broken?
For sanitary and safety purposes, the following items are NON RETURNABLE if opened or used: For product with special product seals, such as E-Liquid bottle cap or hardware packaging with tamper-proof stickers, it cannot be return once the seal is broken.
Can you refund a debit card with element vape?
Refund may be issued back to the original payment (Credit card, debit card, etc) or as store credit in the form of reward points. Element Vape is not responsible for refunds to a Prepaid Card or a cancelled credit card in the event the cardholder no longer has possession of.
Is atomizer warranty covered?
Furthermore, consequential and incidental damages are not covered under this warranty. Atomizers such as Tanks, RDA, and replacement parts (coils and pods) may not be covered as the original manufacturer does not provide warranty coverage on these types of item.
How long do you have to return an element vape?
Here at Element Vape, customer satisfaction is absolutely important to us. If the item you have purchased from us is defective when you receive it, you have 30 days to return it to us from the date it was shipped to you. For safety and sanitary reasons, we will not accept the return of the following items: RBA, RDA, cartomizers, atomizers, drip tips, e-liquid, and batteries. If you have any further questions regarding this policy, do not hesitate to contact us through our “Contact Us” page.
How old do you have to be to use the e-mail?
If you are not at least 21 years of age within the United States, you are not authorized to use this website. By agreeing to the terms and conditions of use and continuing to use this website, you acknowledge that you are at least 21 years of age (at least 18 for international customers). The products listed are intended for adults ...
What is excise tax added to the price of all items?
Where applicable, state and local excise tax will be added to the price of all items, as required by law. The amount of tax charged is based on the tax laws in effect in the jurisdiction to which the ordered product will be shipped.
Is USPS reliable?
While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Element Vape and must be resolved by contacting USPS directly.
Does lithium cause cancer?
Use them at your risk. These products contain a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.
Does elementvape have a warranty?
For lithium batteries, we cannot control the way they will be used, charged, discharged or stored after purchase, Elementvape.com offers no warranty to lithium battery/batteries or any type of rechargeable batteries, separate or contained within the device, other than the battery working correctly upon first charge.
Is element vape responsible for taxes?
Furthermore, all duties, taxes, and VAT fees are not covered and customers are responsible for these payments. Element Vape is not responsible for any packages that are siezed or stop by the authorities, or any fees that are required for international duties.
