What is the warranty on PAX products?
PAX Labs, Inc. warrants PAX (not its accessories) against defects in materials and workmanship under normal use for a period of ten (10) years from the date of retail purchase by the original end-user purchaser.
What is the return policy for PAX vapor products?
Refunds are only available for new and unused devices purchased on www.paxvapor.com and must be return directly to PAX Labs within fourteen (14) days of receipt. If the tamper proof seal is broken, a refund cannot be honored.
Can I Send my Pax era pod back to Pax Labs?
DO NOT SEND PAX LABS ANY PAX ERA POD UNDER ANY CIRCUMSTANCES. PLEASE REMOVE THE POD BEFORE ANY DEVICE IS SHIPPED BACK TO PAX LABS. Depending on your geography, you may be responsible for shipping and handling costs to return the device to PAX Labs. PAX strongly encourages you to send returns with a tracking number or delivery confirmation number.
Is it safe to buy from Pax Labs?
PAX Labs advises consumers to be cautious when purchasing devices from unauthorized resellers as the quality, reliability and safety of these products is uncertain and in some cases, may expose the user to serious dangers not encountered with genuine PAX Labs products.
How do I use my PAX warranty?
PAX warranties only apply to devices purchased at any authorized retailer serviced by an authorized PAX distributor. For questions regarding authorized retailers, please contact us. Intentionally opening up or disassembling your device in any way will void your warranty.
How do I register my device with PAX?
Press the Menu button on your PAX....Fill out the form for a new payment device, or make adjustments to an existing payment device.Give the terminal a descriptive name. ... Choose the PAX as the device model.Select the store location the device will be located in.Enter the IP address of the device.
Do I need to register my PAX 3?
PAX on Twitter: "No need to register for your warranty to be valid as long as you purchased from an authorized retailer. @Cstewierock" / Twitter.
Where is the serial number on a PAX era?
0:040:34How to find the serial number on a Pax s300? - YouTubeYouTubeStart of suggested clipEnd of suggested clipReal quick video how to find the serial. Number flip over to the vise. And you'll see the serialMoreReal quick video how to find the serial. Number flip over to the vise. And you'll see the serial number is s / N. And there's your serial.
Where is the serial number on PAX 2?
Where is the PAX 2 Serial Number? To prevent counterfeiting, the PAX 2 features a serial number on the back of the device below the “Assembled in China” text. The serial number should be stamped on and not be a sticker.
What does Pax company do?
Pax Labs (formerly Ploom and stylized as PAX Labs) is an American electronic vaporizer company founded in 2007 that markets the Pax vaporizers. The company developed the Juul (pronounced jewel) e-cigarette; Juul Labs was spun out as a separate company in 2017.
Do you have to register PAX for warranty?
It is recommended soon after purchase and prior to submitting a request for warranty support and for your convenience, you register the date of retail purchase and device serial number as both are needed to establish the start/end dates of the Limited Warranty.
How do I know if my PAX is real?
Looking closely at the image, you'll notice a small circular clear seal on the boxes. Both the Pax 2 and Pax 3 come with 2 seals to prevent the inner box from sliding out of the sleeve. A: 6. A larger “VOID” sticker exists on the authentic units.
When should I replace my Pax 3?
These screens work to avoid build-up in your PAX 3 oven. Since they serve as a filter for your vaporizer, they need to be changed regularly (after every 25 uses).
Does Pax era have an app?
The App is available on the Android store for users to download and control their vaporizer remotely. Hands-free vaping just got easier and way, way more sophisticated. Step One: To start with, open the Andriod store and search for the PAX mobile App and proceed to download.
How do you get Pax era to hit harder?
0:081:39PAX Era Pods: Tips - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf the clog remains insert the pod into the device and take two to three short hard puffs on the podMoreIf the clog remains insert the pod into the device and take two to three short hard puffs on the pod. Also try increasing your temperature setting on your error pro device with the pop.
Can you use PAX without app?
Thankfully, using a PAX Era vaporizer without the app is easy and does not prevent you from taking advantage of its main features. Although some special features (such as precision temperature control and lock mode) won't be enabled, you can still use the device and customize your vaping experience.
How long is the warranty on PAX Era Pro?
PAX Era Pro comes with a one (1) year limited warranty from the date of retail purchase by the original purchaser.
How long is the PAX 3 warranty good for?
PAX Labs only warrants the PAX 3 device against defects in materials and workmanship under normal use for 10 years from date of retail purchase from PAX and from authorized PAX retailers by the original purchaser (this Limited Warranty is NOT transferable to subsequent purchasers).
What is PAX Labs?
The fight against unauthorized and counterfeit devices is a long-term commitment to quality and service by PAX Labs. PAX Labs advises consumers to be cautious when purchasing devices from unauthorized resellers. While PAX Labs would like to help the victims of counterfeiting, we are not able to reimburse money used to purchase infringing or counterfeit goods, nor do we assist with the resolution of disputes.
How long does it take to get a refund from Paxvapor?
Refunds are only available for new and unused devices purchased on paxvapor.com within fourteen (14) days. If the tamper proof seal is broken a refund cannot be honored. Devices purchased through an authorized retailer cannot be refunded by PAX.
Is PAX Labs liable for any loss of use?
In no event shall PAX Labs, Inc. be liable for monetary damages or other losses arising from any device defect or failure, including, but not limited to, for any loss of use, time or for any inconvenience or for any incidental or consequential damages.
Does implied warranty apply to consequential damages?
Some states and/or provinces do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Can you return a device to PAX Labs?
Depending on your geography, you may be responsible for shipping and handling costs to return the device to PAX Labs. PAX strongly encourages you to send returns with a tracking number or delivery confirmation number. PAX Labs is not responsible for lost or damaged returns sent by you.
How long is the warranty on a PAX 3?
PAX Labs only warrants the PAX 3 device against defects in materials and workmanship under normal use for 10 years from date of retail purchase from www.paxvapor.com and from authorized PAX retailers by the original purchaser (this Limited Warranty is NOT transferable to subsequent purchasers). Warranty does not apply should you purchase ...
What are non-PAX Labs products?
Any non-PAX Labs products, any PAX Labs products other than the PAX 3 device; any accessories or attachments; the concentrate adaptor (if any); Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes;
What does PAX Labs do?
What Will PAX Labs Do? If a valid claim under this Limited Warranty is received within the 10 year warranty period, PAX Labs will, at its discret ion, Exchange the device for a new one. Except as stated herein, PAX Labs makes no other express warranty, except as may be required by the laws of your jurisdiction.
Does PAX 2 year warranty apply?
Warranty does not apply should you purchase through an unauthorized 3rd party retailer. If a retailer does not appear in the Store Locator, please contact PAX Pros to determine whether such retailer is unauthorized. PAX 2 Year Limited Warranty may differ by geography, please inquire for more information.
Does PAX warranty apply to 3rd party?
Warranty does not apply should you purchase through an unauthorized 3rd party retailer. If a retailer does not appear in the Store Locator, please contact PAX Pros to determine whether such retailer is unauthorized. PAX 10 Year Limited Warranty may differ by geography, please inquire for more information.
Does warranty apply to PAX?
Warranty does not apply should you purchase through an unauthorized 3rd party retailer. Please consult with PAX Customer Care to determine whether a third party retailer is authorized to sell PAX products.
Who makes limited warranty products?
The Limited Warranty applies only to products manufactured by PAX Labs, Inc. that can be identified by the PAX trademark, trade name, or logo affixed to them and purchased at an authorized retailer, serviced by an authorized PAX distributor.