Warranty Policy Thank you for purchasing Vandy Vape products. If by any chance you have issues with any of our products, please contact our service team for assistance in troubleshooting or warranty service. PLEASE NOTE, Vandy Vape has a six-month warranty policy for al authentic Vandyvape products.
Full Answer
Can you return a atomizer if it has been broken?
Unfortunately, atomizer coils and pods cannot be returned if the seal has been broken in the package or if they have been used at all. The only time we can return or exchange a pack of atomizer coils or pods is if it is in brand new condition, and the packaging has not been broken whatsoever. However, we will be happy to offer you an exchange or a refund on coils or pods that have not been opened.
Is there a 15% restocking fee for wholesale orders?
Returns on wholesale orders are accepted; however, please note that there will a 15% restocking fee for any and all wholesale orders which are returned for non-defective issues. Please follow the same procedure stated above for wholesale order returns.
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