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Full Answer
How do I contact my vape element?
You may contact us through email at customerservice@elementvape.com or write to us at Element Vape, 300 W. Valley Blvd, Unit 23, Alhambra CA 91803 or via Contact Us Form available at our website.
How do you send a vape in the mail?
Use private shipping services that require an adult signature at the point of delivery. Register with the U.S. Attorney General and Bureau of Alcohol, Tobacco, Firearms, and Explosives (BATFE), as well as state and local tax administrators as applicable. Collect and pay applicable state/local taxes.
Does element vape use USPS?
USPS, FedEx, and UPS no longer accepts the shipment of electric cigarettes and vape-related products.
What shipping does element vape use?
As USPS, FedEx, and UPS no longer accept the shipment of electric cigarettes and other vape related products, all orders will be shipping out using local regional carriers. Orders destined to the Western half of the continental U.S. will take an estimated 1 to 3 business days to deliver (excluding processing times).
Can you mail vaping products?
—The United States Postal Service has finalized a rule that will no longer allow vaping products to be delivered through the U.S. mail, according to Vaping360. The ruling applies to both nicotine and cannabis products and takes effect immediately.
What happens if you send vapes in the mail?
Pursuant to the Prevent All Cigarette Trafficking (PACT) Act, USPS now lumps vapes and e-cigarettes into its list of prohibited items. This law prohibits USPS to deliver tobacco products of any kind, including regular cigarettes.
Where is Directvapor located?
We are proud to be located right here in the USA. Headquartered out of Miami Lakes, FL, DIRECTVAPOR ships all orders from right here in the USA.
Does element vape have discreet shipping?
In accordance with new regulations set in place due to the PACT Act, we are required to label packages as containing tobacco regardless of the item(s) being purchased.
Is element vape a trusted site?
“They use a horrible shipping company that will lie about attempting to make a delivery and element vape will not refund the shipping or signature fees. Don't order from them because they are thieves!” “I have had many good experiences ordering from Element until now.
Does element vape ship to PO box?
USPS has officially announced the restriction of Vape Mail on October 21st and we will no longer be able to send Vape Mail to APO or PO Box addresses as these are delivered to exclusively through USPS.
How long does a vape take to deliver?
The average delivery time from dispatch is 5-9 business days, but this is not guaranteed so please allow 15 business days. Vaping.com offers free shipping on domestic U.S. orders that have a basket size of $75 or over, excluding tax and after any discount or coupon is applied.
How does element vape verify age?
To place an order, users must provide the full legal name, permanent address, date of birth, and the last four digits of their social security number. This information is automatically verified by a third-party software and cross-referenced with public records to confirm that the purchaser is at least 21 years of age.
Can you send vapes through UPS?
UPS prohibits the shipment of all Vaping Products (as defined below) throughout its U.S. domestic network, including import and export, regardless of nicotine content and destination state.
Can you send vapes through FedEx?
We prohibit the shipping of tobacco and tobacco products. Even if you have proper licenses and are authorized to ship tobacco products, we will be unable to accept your shipment. Tobacco and all tobacco products cannot be accepted at any FedEx or FedEx Office location.
How do you mail puff bars?
Support@puffbar.com and send your item to: 101 N Verdugo Rd , #11001, Glendale CA 91226, United States.
Can you send Juul pods in the mail?
The Prevent All Cigarette Trafficking (PACT) Act is a US law that prohibits the use of the US Postal Service (USPS) to deliver tobacco products. In December 2020, the PACT Act was amended to define all vape products as tobacco – making it illegal for USPS to transport all things vapor between states.
Which states can't ship vapes?
States - New York, New Jersey, Massachusetts, Rhode island. Cities - Chicago. Note: For the State of Maryland, we are unable to ship any Disposable Vapes to customers located within the state due to local regulation that was put in place.
Can you refund a debit card with an element vape?
Refunds may be issued back to the original payment (Credit card, debit card, etc) or as store credit. Element Vape is not responsible for refunds to a Prepaid Card or a canceled credit card in the event the cardholder no longer has possession of it.
Is it normal for vapes to taste burn?
First off, it is normal for a vape to taste burn after an extended time of use as you will have to change coils or cotton on your tank/RDA/pod. Please follow the troubleshooting steps below in an attempt to resolve this issue: Ensure you are priming your coils prior to use.
Is element vape a conversion?
Element Vape is not responsible for any conversion fees associated with international orders. All duties, taxes, VAT, and any shipping service related fees are not covered and customers are responsible for these payments.
Can addresses be modified?
Unfortunately, addresses cannot be modified once the order has been placed. Alternatively, we may attempt to cancel your order for a refund so that you may re-order with the correct information. If you would prefer to cancel your order, please choose Cancel My Order in the dropdown menu above.
Is atomizer warranty covered?
Additionally, minor scratches, cosmetic issues, and discoloration are considered normal wear and tear and are not covered by warranty. Atomizers such as Tanks, RDA, and replacement parts (coils and pods) may not be covered as the original manufacturer does not provide warranty coverage on these types of items.
